{"id":8767,"date":"2025-07-31T18:30:25","date_gmt":"2025-07-31T23:30:25","guid":{"rendered":"https:\/\/www.quartzophone.ca\/?page_id=8767"},"modified":"2026-02-10T17:43:26","modified_gmt":"2026-02-10T22:43:26","slug":"privacy-policy","status":"publish","type":"page","link":"https:\/\/www.quartzophone.ca\/en\/privacy-policy\/","title":{"rendered":"Privacy policy"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"8767\" class=\"elementor elementor-8767 elementor-8757\">\n\t\t\t\t<div class=\"elementor-element elementor-element-50468c4 e-flex e-con-boxed e-con e-parent\" data-id=\"50468c4\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-07bfd39 elementor-widget elementor-widget-heading\" data-id=\"07bfd39\" data-element_type=\"widget\" data-settings=\"{&quot;wdt_animation_effect&quot;:&quot;none&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Privacy Policy \u2013 Quartzophone.ca<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f27c4f4 elementor-widget elementor-widget-text-editor\" data-id=\"f27c4f4\" data-element_type=\"widget\" data-settings=\"{&quot;wdt_animation_effect&quot;:&quot;none&quot;}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Effective Date : July 14, 2025<\/p><p>At Quartzophone.ca, the privacy of your personal information is our top priority. This privacy policy outlines the types of data we collect and how we use and protect it.<br \/>Our online store is powered by WooCommerce, and payments are processed through Clover, a payment solution that complies with Canadian law (PIPEDA).<\/p><h2>1. Information We Collect<\/h2><p>A) Information You Provide<\/p><p>When you place an order or create an account on Quartzophone.ca, we collects:<\/p><ul><li>Full name;<\/li><li>Billing and shipping addresses;<\/li><li>Email address and phone number;<\/li><li>Information about purchased products;<\/li><li>Payment information (see section: Secure Payments).<\/li><\/ul><p>B) Information Collected Automatically (via WordPress and WooCommerce)<\/p><ul><li>IP address;<\/li><li>Browser type and operating system;<\/li><li>Pages visited and time spent on the site;<\/li><li>Browsing data via cookies.<\/li><\/ul><h2>2. Use of Information<\/h2><p>We use the collected data to:<\/p><ul><li>Process and deliver your orders;<\/li><li>Inform you about your order status;<\/li><li>Respond to your inquiries and provide support;<\/li><li>Manage your customer account;<\/li><li>Improve our products, services, and website performance;<\/li><li>Send you communications (if you have consented).<\/li><\/ul><h2>3. Secure Payments with Clover<\/h2><p>Payments on Quartzophone.ca are processed via Clover, a secure platform compliant with PCI DSS standards. We do not directly store your credit card information on our servers.<\/p><p>When you make a payment:<\/p><ul><li>Your payment data is encrypted and securely transmitted to Clover;<\/li><li>Only the necessary information required to process the transaction is shared<br \/>For more information, you may refer to <a href=\"https:\/\/www.clover.com\/ca\/fr\/privacy-policy?srsltid=AfmBOor-mXlqrIUDqexfuW73ZMGA-P3WfLQ3HWJqQ8NFT9hG7yLsPNW5\" target=\"_blank\" rel=\"noopener\">Clover\u2019s privacy policy<\/a>.<\/li><\/ul><h2>4. Information Sharing<\/h2><p>We only share your personal information with:<\/p><ul><li>Our service providers: hosting, payment processing (Clover), shipping, marketing;<\/li><li>Legal authorities, if required by law.<\/li><\/ul><p>These third parties are contractually obligated to protect the confidentiality of your data.<\/p><h2>5. Data Retention<\/h2><p>We retain your data as long as necessary to:<\/p><ul><li>Provide our services;<\/li><li>Fulfill our legal obligations (e.g., invoicing);<\/li><li>Resolve disputes or enforce agreements.<\/li><\/ul><p>You may request the deletion of your data at any time (see section 8).<\/p><h2>6. Cookies and Tracking<\/h2><p>Our site uses cookies to:<\/p><ul><li>Facilitate navigation and orders;<\/li><li>Analyze site performance (via tools like Google Analytics);<\/li><li>Remember your preferences.<\/li><\/ul><p>You can disable cookies in your browser settings, though some site features may be affected.<\/p><h2>7. Data Security<\/h2><p>We take technical and organizational measures to protect your information, including:<\/p><ul><li>SSL encryption across our website;<\/li><li>Regular updates to WordPress, WooCommerce, and plugins;<\/li><li>Restricted access to customer data;<\/li><li>Secure payment processing through Clover.<\/li><\/ul><h2>8. Your Rights<\/h2><p>You have the right to:<\/p><ul><li>Access your personal information;<\/li><li>Correct or update your information;<\/li><li>Withdraw your consent at any time;<\/li><li>Request deletion of your data (within legal limits).<\/li><\/ul><p>For any requests, please contact us at the address provided below.<\/p><h2>9. Changes to This Policy<\/h2><p>We may update this policy at any time. The most recent version will always be available on our website with an updated revision date.<\/p><h2>10. Contact Us<\/h2><p>For any questions, concerns, or requests regarding this policy or your personal data, contact us:<\/p><p><strong>Quartzophone.ca<\/strong><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9e95e39 elementor-widget elementor-widget-html\" data-id=\"9e95e39\" data-element_type=\"widget\" data-settings=\"{&quot;wdt_animation_effect&quot;:&quot;none&quot;}\" data-widget_type=\"html.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<span class=\"email\">&#160;<\/span>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-51da263 elementor-widget elementor-widget-text-editor\" data-id=\"51da263\" data-element_type=\"widget\" data-settings=\"{&quot;wdt_animation_effect&quot;:&quot;none&quot;}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>1 819 238-5443<br \/>1525, chemin Bel-Horizon, Sherbrooke (Quebec) Canada J0B 2C0<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Privacy Policy \u2013 Quartzophone.ca Effective Date : July 14, 2025 At Quartzophone.ca, the privacy of your personal information is our top priority. This privacy policy outlines the types of data we collect and how we use and protect it.Our online store is powered by WooCommerce, and payments are processed through Clover, a payment solution that [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-8767","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v25.2 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Privacy policy - Quartzophone<\/title>\n<meta name=\"robots\" content=\"noindex, nofollow\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Privacy policy - Quartzophone\" \/>\n<meta property=\"og:description\" content=\"Privacy Policy \u2013 Quartzophone.ca Effective Date : July 14, 2025 At Quartzophone.ca, the privacy of your personal information is our top priority. 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